Sustainability Report
2022
Letter from the Chairman
Richard von Appen
What better way to conclude the commemoration of our 70th anniversary than by publishing the Ultramar Sustainability Report 2022. This document provides information on the main issues and indicators affecting our Environmental, Social and Governance (ESG) performance and management of our Strategic Business Units from Canada to the Southern Cone.
Presence
2022 Milestones
As Ultramar celebrates its 70th anniversary, it is consolidating a business approach across 16 countries in the Americas, based on a sustainable management model with an environmental, economic and social impact. Its objective is to contribute to improving people's quality of life through the development of foreign trade, operational excellence and a customer focus. It has reached its seventieth anniversary as "a partner you can trust" with this vision and will continue to achieve milestones in the future.
- Ultramar's Operational Excellence Department was created, with the aim of strengthening the safety culture and improving the environmental performance.
- Focus and priority on safety and critical processes identification.
- Stop Work approach consolidation.
- Diversity and inclusion table.
- Policy focus on gender equity, multiculturalism, generational diversity and people with disabilities
- Priority in resource efficiency to reduce greenhouse gas emissions.
- Process of defining a Decarbonization Strategy.
- Supplier and Subcontractor Management Policy and Supplier and subcontractor Management Recommendations.
- Focus on promoting the development of local suppliers and contractors.
- New Code of Ethics and promotion of corporate values.
1. Reliability and Transparency
We strive to establish integrity as a fundamental value within our company, through reliable and transparent relationships with all our stakeholders.
Sound Ethical Behavior
Relationship with our stakeholders
- Supplier and Subcontractor Management Policy
- Supplier and Subcontractor Management Recommendations.
6 Directors
- The Board of Directors is responsible for defining the Company’s management models, strategies, policies and values, while generating sustainable profitability.
4 Board Committees:
- Executive Collaboration Committee
- Audit Committee
- Management Committee
- Sustainability Committee
2. Our People
Our employees are the beating heart of Ultramar and the driving force behind our Sustainability Strategy. Therefore, we aim to extend our occupational health and safety measures, strengthen their talents and improve their quality of life, which will benefit business development.
Develop our employees, by valuing merit and diversity
We developed our Diversity and Inclusion Policy in 2021, which was communicated to all Ultramar subsidiaries and associates during 2022.
Occupational Safety Standards
We implemented a Human-Machine Interaction Protocol,
Workplace Environment
79 of our 108 SBUs participated in this survey.
3. Customers and Operational Excellence
We remain focused on customer satisfaction and adapting our business to the challenges of building efficient and sustainable supply chains.
Value Chain
Deliver Excellent Services
Manage the Business Efficiently and Profitably
Ranking of Service Aspects Most Valued by Customers
4. Social Development
We play a significant role in the development of our host countries, by creating value for our suppliers and local communities.
Create opportunities that contribute to the development and quality of life of our local communities
Be Partners to our Suppliers, Creating Opportunities for Innovation and Entrepreneurship
Ultramar’s companies are supported by 22,262 suppliers and subcontractors in America, and 90% of them are local.
Total purchases of goods and services was more than US$1,500 million in 2022, with 87,6% sourced from local supplies.
5. Caring for the Planet
We care for our natural surroundings, by mitigating our impact on the environment, and proactively contributing to the campaign to reduce global warming.
Reduce Our Carbon Footprint
Las emisiones de GEI de Ultramar alcanzaron un total de 298.643,6 toneladas de CO2eq para el año 2022.
Water Management
Waste Management
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